How it works

Keep the frames you love.
Get brand-new lenses.

Mail us the glasses you already own. Our licensed opticians fit them with fresh prescription lenses, crafted in Canada, and send them back good as new — usually within 10 business days.

Start your order
Free prepaid shipping · Insured in transit · Free remake guarantee
The journey

Follow your frames, every step

Scroll to trace the round trip your glasses take — tracked and insured the whole way.

01

Your home

It starts with the frames you already love. Build your order online in a few taps.

02

On its way to us

Pop your frames in a box with our free prepaid, insured label and drop them off. We'll take it from here.

03

Arrives at our lab

Your frames land safely in our Canadian lab, where every order is logged and matched to your prescription.

04

Lenses crafted

We cut and fit your new lenses precisely to your frame — the exact prescription, tint and coatings you chose.

05

Inspected by an optician

Before anything ships, a licensed optician checks the fit, clarity and finish. If it's not right, we redo it — not you.

06

Heading back to you

Your glasses are carefully repackaged and shipped back, tracked and insured, straight to your door.

07

See clearly again

Slip them on. Same frames you love, brand-new lenses — usually within 10 business days.

Why you can relax

Your frames are in safe hands

Mailing glasses you love takes trust. Here's how we earn it.

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Insured in transit

Every shipment, both ways, is tracked and insured — your frames are protected the moment they leave your hands.

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Checked by licensed opticians

A licensed optician inspects every single order before it ships back. If something isn't right, we catch it — not you.

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Made in Canada

Your lenses are crafted right here in Canada — no overseas outsourcing, no long waits, no guesswork.

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Free remake guarantee

If your lenses don't feel right, we'll remake them free. We're not done until you're seeing clearly and comfortably.

Common questions

Still wondering?

What if my frames get damaged?

It's rare — we handle every pair with care and our opticians inspect them at each stage. And because every shipment is insured both ways, you're covered in the unlikely event something goes wrong.

What if I don't have my prescription or measurements?

No problem. Place your order first — after that, we'll email you simple instructions to send your prescription and any measurements we need. You're never blocked at checkout.

How long does it take?

Most orders are back at your door within 10 business days from when we receive your frames. Progressive and specialty lenses can take a little longer — we'll keep you posted.

What kinds of lenses can you make?

Single vision, bifocal and progressive prescription lenses, plus non-prescription options like sunglasses and blue-light lenses — with coatings, tints and thinner high-index materials available.

What if I don't like the result?

Our free remake guarantee has you covered. If the lenses don't feel right, tell us and we'll remake them at no charge.

Ready to see clearly again?

Keep your favourite frames. We'll take care of the rest.

Start your order